[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ admin_label=”Spalte” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text admin_label=”Text” _builder_version=”4.16″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#6b717a” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n
Resetting a SimonsVoss locking cylinder clears its existing programming so it can be reintegrated into a new locking system or reprogrammed from scratch, using the AXM software and a compatible programming device. This is typically needed when electronic locks are removed as part of a refurbishment or upgrade and later reinstalled somewhere else. In most cases the cylinder must be reset before it can join a new locking system, and reprogramming it afterwards is straightforward.<\/strong><\/p>\n There are two routes to a reset. If you have a programming device, the AXM software and access to the relevant database, you can reset the cylinder without entering the locking system password. If you no longer have access to the database, the cylinder can still be reset using the AXM software and a programming device, but you’ll need to enter the locking system password directly.<\/p>\n <\/span><\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/blog.simons-voss.com\/wp-content\/uploads\/2024\/07\/innenleben-schliesszylinder.jpg” alt=”Innenleben Schlie\u00dfzylinder” title_text=”Innenleben Schlie\u00dfzylinder” align=”center” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text ul_type=”square” ul_item_indent=”51px” admin_label=”Text” _builder_version=”4.16″ ul_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|||||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n <\/b><\/p>\n To reset a SimonsVoss locking cylinder without entering the locking system password directly, you’ll need three things: your password for the AXM software itself, the locking system password for the cylinder if it wasn’t originally programmed using your copy of AXM, and a compatible programming device, such as the SmartStick AX for the latest generation of AX cylinders.<\/p>\n In short: resetting via AXM needs your software password, the cylinder’s locking system password if it’s not already on your database, and a compatible programming device such as the SmartStick AX.<\/strong><\/p>\n <\/span><\/p>\n [\/et_pb_text][et_pb_text ul_type=”square” ul_item_indent=”51px” ol_item_indent=”30px” admin_label=”Text” _builder_version=”4.16″ ul_line_height=”1.6em” ol_line_height=”1.5em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|||||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n <\/span><\/p>\n Once these steps are complete, the cylinder has been reset successfully and can either join another locking system or simply be reprogrammed.<\/p>\n In short: the reset itself is an eight-step process inside AXM, from connecting the programming device to confirming the final reset, and takes only a few seconds once you’re at the right cylinder.<\/strong><\/p>\n <\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ admin_label=”Spalte” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text ul_type=”square” ul_item_indent=”51px” admin_label=”Text” _builder_version=”4.16″ ul_line_height=”1.6em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”4px|||||” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n Need further help resetting a SimonsVoss locking cylinder? <\/em>Get in touch<\/a><\/em><\/span> with our technical support team, or visit the <\/em>SimonsVoss support and software downloads page<\/a><\/em><\/span> for guidance covering all aspects of our locking solutions.<\/em><\/p>\n <\/span>\u00a0<\/span><\/p>\n <\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ admin_label=”Spalte” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_divider show_divider=”off” _builder_version=”4.27.5″ _module_preset=”default” width=”100%” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_divider][et_pb_icon font_icon=”||divi||400″ icon_color=”gcid-965133ee-5808-457a-8c86-abced6bffcc3″ icon_width=”80px” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||20px||false|false” global_colors_info=”{%22gcid-965133ee-5808-457a-8c86-abced6bffcc3%22:%91%22icon_color%22%93}” theme_builder_area=”post_content”][\/et_pb_icon][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_2_font=”|300|||||||” header_2_font_size_tablet=”” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n [\/et_pb_text][et_pb_accordion module_class=”faq-geschlossen” _builder_version=”4.27.5″ _module_preset=”default” body_font=”|300|||||||” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][et_pb_accordion_item title=”When do I need to reset a SimonsVoss cylinder?” open=”off” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{%22gcid-13fecb89-f590-46a0-b866-3746de4eeb62%22:%91%22toggle_text_color%22%93}” toggle_text_color=”gcid-13fecb89-f590-46a0-b866-3746de4eeb62″ toggle_level=”h3″ theme_builder_area=”post_content”]<\/p>\n Typically when an electronic lock is removed as part of a refurbishment or upgrade and needs to be reinstalled in a different location or locking system.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What do I need to reset a cylinder without the locking system password?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{%22gcid-13fecb89-f590-46a0-b866-3746de4eeb62%22:%91%22toggle_text_color%22%93}” toggle_text_color=”gcid-13fecb89-f590-46a0-b866-3746de4eeb62″ toggle_level=”h3″ theme_builder_area=”post_content” open=”off”]<\/p>\n A programming device, the AXM software and access to the relevant database.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What if I don’t have access to the database anymore?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{%22gcid-13fecb89-f590-46a0-b866-3746de4eeb62%22:%91%22toggle_text_color%22%93}” toggle_text_color=”gcid-13fecb89-f590-46a0-b866-3746de4eeb62″ toggle_level=”h3″ theme_builder_area=”post_content” open=”off”]<\/p>\n You can still reset the cylinder using the AXM software and a programming device, but you’ll need to enter the locking system password directly.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Which programming device do I need?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{%22gcid-13fecb89-f590-46a0-b866-3746de4eeb62%22:%91%22toggle_text_color%22%93}” toggle_text_color=”gcid-13fecb89-f590-46a0-b866-3746de4eeb62″ toggle_level=”h3″ theme_builder_area=”post_content” open=”on”]<\/p>\n A compatible programming device such as the SmartStick AX, which is designed for the latest generation of AX cylinders.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/h2>\n
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\u25ba\u00a0Resetting a Cylinder Using the AXM Software<\/h2>\n
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\u25ba\u00a0<\/span>Step-by-Step Guide<\/h2>\n
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